CX Summit APAC 2026 - Sydney Australia
2026-08-25 00:00 - 23:59 (Australia/Sydney) | Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, NSW, 2000, Australia
There’s A Reason Why APAC’s Top CX Minds Keep Coming Back
CX, B2C Marketing, & Digital Business Leaders

CX Summit APAC 2025 brought leaders across the Asia Pacific region together to redefine customer experience in a tech-forward, hyper-competitive market. Centered on the theme “The Total Experience: Your Brand, Their Journey,” it provided attendees actionable strategies and new tools to help them stay ahead and reimagine the experience they deliver to customers.
Who Should Attend

CX Professionals: Develop next-level strategies to retain customers and demonstrate business impact through exceptional experiences.
Digital Leaders: Harness cutting-edge technologies and AI to accelerate customer acquisition and improve engagement metrics.
B2C Marketers: Cultivate customer loyalty by aligning your team’s strategies with your brand’s promise and uncovering powerful consumer insights.

Programs That Go Deeper

Executive Leadership Exchange: Join focused discussions aimed at generating meaningful outcomes in this by-invitation-only program for C-level executives.
Forrester Women’s Leadership Program: Build connections, break barriers, and elevate women in leadership roles.
Customer-Obsessed Enterprise Award: Gain regional recognition by showcasing your CX and marketing breakthroughs.
Bonus Digital Content: Unlock access to prerecorded sessions and keynotes from Forrester’s global events in North America and EMEA.

Register
