CX Summit APAC 2026 – Sydney Australia
August 25
$1599

There’s A Reason Why APAC’s Top CX Minds Keep Coming Back
CX, B2C Marketing, & Digital Business Leaders
CX Summit APAC 2025 brought leaders across the Asia Pacific region together to redefine customer experience in a tech-forward, hyper-competitive market. Centered on the theme “The Total Experience: Your Brand, Their Journey,” it provided attendees actionable strategies and new tools to help them stay ahead and reimagine the experience they deliver to customers.
Who Should Attend
- CX Professionals: Develop next-level strategies to retain customers and demonstrate business impact through exceptional experiences.
- Digital Leaders: Harness cutting-edge technologies and AI to accelerate customer acquisition and improve engagement metrics.
- B2C Marketers: Cultivate customer loyalty by aligning your team’s strategies with your brand’s promise and uncovering powerful consumer insights.
Programs That Go Deeper
- Executive Leadership Exchange: Join focused discussions aimed at generating meaningful outcomes in this by-invitation-only program for C-level executives.
- Forrester Women’s Leadership Program: Build connections, break barriers, and elevate women in leadership roles.
- Customer-Obsessed Enterprise Award: Gain regional recognition by showcasing your CX and marketing breakthroughs.
- Bonus Digital Content: Unlock access to prerecorded sessions and keynotes from Forrester’s global events in North America and EMEA.

